Refund of Donations

Forecasted Africa deeply appreciates the generosity of our donors and supporters. Donations play a vital role in enabling us to carry out our programs and serve communities. Because donations are made voluntarily to support our mission, we generally treat all donations as final.

This policy explains when a donation may be eligible for a refund and how to request one.


General Policy

As a non-profit organization, donations made to Forecasted Africa are normally non-refundable. Once a donation has been processed, it is used to support our charitable activities and operations.


Exceptions – When a Refund May Be Considered

We may consider issuing a refund in the following circumstances:

  • A donation was made in error (for example, duplicate donations or incorrect amount)

  • A donation was made using unauthorized or fraudulent payment

  • A technical error occurred during the donation process

Refund requests must be submitted within 14 days of the donation date.


How to Request a Refund

To request a refund, please contact us and provide:

  • Full name of the donor

  • Date and amount of the donation

  • Method of donation (online, mobile, bank transfer, etc.)

  • Reason for the refund request

Requests should be sent to:
Email: info@forecastedafrica.org

We will review your request and respond within a reasonable timeframe.


Method of Refund

Approved refunds will be issued using the original payment method, where possible.
Please note that processing times may vary depending on the payment provider or bank.


Third-Party Payment Providers

If your donation was made through a third-party payment platform, the refund may be subject to that provider’s terms and conditions. Any transaction or processing fees charged by the payment provider may not be refundable.


Changes to This Policy

Forecasted Africa reserves the right to update or modify this Refund of Donations Policy at any time. Any changes will be posted on this page.